Refund Policy

Eligible Items

Refunds apply to products or services purchased directly from MELVARIONEX that are unused, undamaged, and in their original condition. Digital services are eligible only if access has not been substantially used or activated beyond initial setup.

Timeframe

Refund requests must be submitted within 14 calendar days from the date of purchase. Requests submitted after this period may not be eligible unless required by applicable consumer protection laws.

Procedure

To initiate a refund, contact our support team with your order reference number and reason for the request. Once approved, instructions for returning the item (if applicable) will be provided. Refunds are processed using the original payment method.

Conditions

• Proof of purchase is required.
• Items must be returned in original packaging when applicable.
• Shipping costs are non-refundable unless the return is due to our error.
• MELVARIONEX reserves the right to inspect returned items before approval.

Non-Refundable Items

• Customized or personalized products.
• Downloadable digital content once accessed.
• Services already fully rendered.
• Promotional or discounted items marked as final sale.

Processing Time

Once your return is received and inspected, we will notify you of approval or rejection within 5 business days. Approved refunds are processed within 7–10 business days, depending on your financial institution.

Email: [email protected]
Company: MELVARIONEX
Website: melvarionex.it.com